Summary of Innovation

With our deep experience designing, implementing and ultimately supporting WMS solutions to 3PLs, we have witnessed many companies struggle with manual data entry and activity tracking, invoice reconciliation challenges, and, most importantly, lost revenue as a result of billing omissions and chargebacks due to process inefficiencies. To address the challenges our clients face, Open Sky Group’s Enhanced Client Billing application captures configured, billable events/activities from a WMS or other execution based systems, assigns client-specific contractual billing rates and creates invoices to streamline the billing process and reduce billing errors commonly associated with manual data entry for 3PL providers. Enhanced Client Billing captures missed revenue opportunities and provides a clear audit trail for invoice reconciliation with clients based on actual activities, or events, recorded in a system. In general, clients report seeing an increase in revenue through the systemic capture of all billable events, coupled with reduced costs achieved through the added efficiencies and reduction in manual data capture in the billing process. Clients report time savings in days, not just hours. While actual results have varied depending on the size of the organization and method of quantifying, across the board the benefits achieved by clients result in revenue increase and cost reduction.

Innovation Statement

The original version of Open Sky Group's Enhanced Client Billing application was useable only with a single execution platform – Blue Yonder WMS. It was installed at a single workstation, could not take advantage of API’s and was not useable in the cloud. It was also a heavier interface with crowded screens. The updated version of Open Sky Group's Enhanced Client Billing application is web-based and mobile, scales easily via the cloud and can receive billable events across multiple execution-based platforms at once, providing a single, standardized billing system that supports accurate, client-level, cost-to-serve metrics.

Applicability

Open Sky Group's Enhanced Client Billing application captures defined, billable events from a warehouse management or other system, assigns client-specific contractual billing rates and creates invoices to streamline the billing process and reduce billing errors commonly associated with manual data entry for 3PL providers. Open Sky Group's Enhanced Client Billing is web-based and mobile, scales easily via the cloud and can operate on multiple platforms and devices at once, providing a single, standardized billing system that supports accurate, client-level, cost-to-serve metrics.

 

Posted Date2/17/21
ContactDarcy Reeves
Contact Email
CategoryBest Innovation of an Existing Product

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Submitted by Open Sky Group.

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