ProMatDX is committed to providing a safe, productive and welcoming environment for all digital show participants as well as MHI staff. MHI expects all participants to help ensure a safe and positive experience for everyone. Unacceptable behavior will not be tolerated during any portion of the ProMatDX event. All participants including, but not limited to, attendees, sponsors, support staff, speakers, presenters, facilitators, MHI staff members, board members past and present, service providers and all others are expected to abide by this Digital Programs Code of Conduct. This Policy applies to all aspects of the ProMatDX digital event, including all digital sponsor showcases, events and sessions including those sponsored by organizations other than MHI, on public or private platforms.

Digital Registration

All attendees must register to attend the ProMatDX. Attendee registration is offered at no cost. All sponsors must complete a showcase application and provide their information per the deadline schedule in order to participate in ProMatDX.

Discrimination and Harassment

MHI has zero-tolerance for any form of discrimination or harassment, including but not limited to gender, sexual orientation, disability, race, ethnicity, religion, national origin or any other protected class. If you experience harassment or hear of any incidents of unacceptable behavior, MHI asks that you report it via e-mail at so that we can take the appropriate action.

Interference with Competitors

No person may interfere with the activities of an sponsor of ProMatDX, including digital showcases, product demonstrations, educational sessions and virtual meetings. Behavior in particular that is insulting, rude, distracting or disruptive is forbidden. Direct competitors of a sponsoring company are not permitted to attend that sponsors product demonstrations, educational sessions or virtual meetings.

Other Unacceptable Behavior

    In addition to the above, Unacceptable Behavior is further defined as:
  • Solicitation or promotion of products and services to attendees from non-sponsors is strictly prohibited.
  • Intimidating, harassing, abusive, discriminatory, derogatory or demeaning speech or actions of any kind.
  • Verbal abuse of any supplier, attendee or other participant or MHI staff member. Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, age, race, religion, national origin, regarding competitors or other suppliers products, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, supplier, speaker, presenter, facilitator, MHI staff member, service provider or other digital show participant.
  • Harmful or prejudicial verbal or written comments or visual images related to gender, sexual orientation, age, race, religion, disability or other personal characteristics, including those protected by law.
  • Unwelcome attention or deliberate stalking or intimidation of any participant.
  • Real or implied threat of physical, professional or financial damage or harm.
  • Inappropriate disruption of product demonstrations, educational or networking sessions, meetings or chat sessions or other digital events organized by MHI throughout the digital event. All participants must comply with the instructions of the moderator and any MHI staff member.
  • Photographing, video or audio recording of slides, oral or poster presentations: or taking screen-shots of meeting or chat sessions without presenter/author’s permission.
  • Violating the rules and regulations of any of our online platforms.
  • Presentations, postings and messages should not contain promotional materials, special offers, job offers or solicitation for services unless you are the session host or supplier. MHI reserves the right to remove such messages and potentially ban sources of those solicitations.
  • Failure to stop unacceptable behavior when requested by a fellow participant of MHI staff member.
  • Sharing your ProMatDX login credentials with other individuals.
  • Derogatory posts against a competitor or within their product demos

Right to Take Action

MHI reserves the right to take any action deemed necessary and appropriate, including immediate removal from the digital event without warning or refund, response to any incident of unacceptable behavior, and MHI reserves the right to prohibit attendance at any future meeting or trade show, digitally or in person. Inappropriate action could also result in future restrictions on attendance at MHI events or possible termination of MHI membership or positions on boards/ committees.


Confidential product information will be shared during product demonstrations and in digital meeting and chat sessions. Participants agree not to use of disclose at any time any confidential information of any supplier or their affiliated groups, unless expressly authorized in writing and/or required by law.