Below are a list of attendee frequently asked quesitons.

When is ProMatDX taking place?

ProMatDXwill take place Monday, April 12 - Friday, April 16, 2021. Make sure to mark your calendar now. The full schedule will be available in March.

How much does it cost to attend ProMatDX?

There is no registration fee for ProMatDX. Click here to register today!

What is ProMatDX Sneak Peek Week?

ProMat Sneak Peek Week will take place one week prior to ProMatDX, April 5-9. During this time, registered attendees can browse a complete schedule of product demos and educational sessions, build out and finalize their schedule and save items into their calendars.

When does attendee registration open for ProMatDX?

Attendee registration is open. There is no cost to attend the virtual event. Click here to register.

Are there any technical requirements I need to consider for ProMatDX?

For the best viewing experience, we recommend using the most recent version of Google Chrome. Other browsers are not optimal and/or compatible with the Product Demo, Educational Session, Video Meeting and Chat functionality. View more information.

Can I add live demos to my Outlook Calendar?

Yes, you can add each product demo and educational session you are interested in attending to your Outlook or Google Calendar.

How do I chat with sponsors?

When entering a showcase you can chat in the open chat box on the showcase page or click through to Schedule a meeting which will take you to the Grip platform where you can connect and chat with sponsor representatives or set up a virtual meeting. Learn more about chatting with sponsors.

How do I connect with a sponsor outside of dedicated sponsor hours?

At any given time, an attendee can schedule a meeting with sponsor personnel by clicking "Schedule a Meeting" in the showcase. You may also access any social profiles (LinkedIn, Twitter, Facebook) that has been added to the showcase. Learn more about scheduling a meeting with sponsors.

When will I receive my registration confirmation?

Registration confirmations are sent when you register. If you do not receive a confirmation email, please contact the ProMatDX team at

How do I view product demos and educational sessions?

Thousands of product demos and over 100 sessions will be taking place during ProMatDX. The 10-minute product demos and the 30-minute educational sessions will include real-time group Q&A via chat. All sessions and product demos will be archived for attendees on Monday, April 19.

Is the Sponsor Showcase like an exhibitor’s booth at a live event?

Yes, a sponsor showcase is the digital equivalent of a booth presence. As you enter the sponsor showcase, you have the opportunity to view a schedule of their product demos, educational sessions that will take place April 12-16. You can also download product information, view videos, engage with the showcase staff and social media, review product photos and much more!

Will sponsors be available to chat during ProMatDX?

Yes, live 1:1 chat will allow attendees to talk directly with sponsors during dedicated event hours. If an attendee can't catch an exhibitor during the event hours, you can set up a video meeting to help foster those connections even after the event's conclusion. Learn more about chatting with sponsors.

What is a “Virtual Business Card?”

Virtual business cards allow attendees to connect with a product expert or sales representative from a sponsor company. Virtual business cards include first and last name, email address, title, company.

What is the live chat experience like during product demos and educational sessions?

You’ll be able to see and engage in conversations occurring with all participants. The host will select from questions presented and share their response with everyone viewing—so information is maximized. (Tip: If you have questions that aren’t able to be addressed during the limited time of the particular demo or session or if you simply would prefer to discuss your questions privately, you can always start a one-on-one chat through the sponsor’s showcase.