"Id","Url","Starts","Ends","Sponsor","Location","Description", "1993","https://2021.promatshow.com/education/seminar/1993","4/16/2021 9:00:00 AM","4/16/2021 9:30:00 AM","Configura, Inc.","Theater C","Software is a tool for delivering the customer experience a company wants to offer. Software should make it easy for companies to deliver what the customer cares about most: speed, quality, cost, capacity and more. With today’s acceleration of digital transformation, customers expect companies to be available via online channels. As companies need to adapt quickly, how does one choose a software that will meet the customer’s expectations while also meeting the goals of the company and supporting their sales process. Join Configura’s Co-Founder and Chief Evangelist Johan Lyreborn and Business Developer Kevin Bowe as they share with you Configura’s 30+ year experience of helping companies solve problems, how they believe companies should approach evaluating software and explore the request for proposal (RFP) from a software provider’s perspective.",